13 SUPPLIES LLC TERMS OF SERVICE

Last Updated: July 14, 2026.

OVERVIEW

Welcome to 13 Supplies LLC ("13 Supplies," "we," "us," or "our"). We operate this website and online store and provide products and services through the Shopify platform. By accessing or using our website or purchasing our products, you agree to these Terms of Service and our policies.

SECTION 1 - ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your jurisdiction. You are responsible for maintaining the confidentiality and security of your account information and all activity occurring under your account.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately represent our products. Product colors, appearances, and packaging may vary. Product descriptions are subject to change without notice.

SECTION 2A - PRODUCT USE AND SAFETY

Certain products contain cleaning chemicals that require proper handling and use. Customers are responsible for reading all labels, instructions, dilution ratios, warnings, and safety information prior to use. Always perform a spot test before application. Improper use, dilution, or application may result in damage to vehicles, RVs, boats, farm equipment, painted surfaces, plastics, vinyl, aluminum, or other property. Customers assume all risks associated with determining product compatibility.

SECTION 3 - ORDERS

Orders constitute an offer to purchase and are not accepted until confirmed by 13 Supplies LLC. We reserve the right to refuse or cancel any order at our discretion, including pricing or inventory errors.

SECTION 4 - PRICES AND BILLING

Prices, promotions, and discounts may change without notice. Customers agree to provide accurate and complete billing and payment information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery estimates are not guaranteed. Risk of loss transfers upon carrier-confirmed delivery. 13 Supplies LLC is not responsible for carrier delays, weather events, customs delays, or other circumstances beyond our control.

SECTION 6 - INTELLECTUAL PROPERTY

All trademarks, logos, product names, images, videos, website content, and marketing materials are the intellectual property of 13 Supplies LLC. This includes, without limitation, 13 Supplies, Machine Clean, Liberty Soap, Freedom Fresh, Black Ops, Patriot Pack, Independence Pack, Valor Pack, and 1776 Bundle.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Third-party tools and services are provided as-is without warranties. Your use of any third-party service is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for the content or practices of third-party websites or services linked from our website.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Shopify is not responsible for transactions between you and 13 Supplies LLC or any damages arising from products purchased from us.

SECTION 10 - PRIVACY POLICY

Personal information is collected and processed in accordance with our Privacy Policy and applicable Shopify policies.

SECTION 11 - FEEDBACK

By submitting reviews, suggestions, or other feedback, you grant 13 Supplies LLC a perpetual, royalty-free license to use such feedback for commercial or other lawful purposes.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct typographical errors, pricing errors, product descriptions, and other inaccuracies without prior notice.

SECTION 13 - PROHIBITED USES

You may not use our services for unlawful purposes, infringe upon intellectual property rights, transmit malicious code, scrape website content, or engage in harmful conduct.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate access to our services at any time for violations of these Terms.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided on an "as-is" and "as-available" basis. Cleaning results vary based on surface type, contamination levels, environmental conditions, dilution ratios, application methods, water quality, and maintenance practices. Individual results are not guaranteed.

HOLD HARMLESS PROVISION

Purchasers agree to release and hold harmless 13 Supplies LLC and its owners, officers, employees, and affiliates from any claims, damages, injuries, or property damage arising from the use, misuse, improper dilution, storage, or application of any 13 Supplies product.

100% SATISFACTION GUARANTEE

Our 100% Satisfaction Guarantee applies only to purchases made directly from 13 Supplies LLC and is subject to our Refund Policy. We reserve the right to deny refund requests involving fraudulent claims, excessive product use, misuse of products, or failure to follow product instructions.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, 13 Supplies LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use or inability to use our products or services.

DISPUTE RESOLUTION

Any dispute arising out of or relating to these Terms or purchases made from 13 Supplies LLC shall be governed by the laws of the State of Ohio. The parties agree that Ohio shall be the exclusive venue for any legal proceeding.

SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

OUR PROMISE

At 13 Supplies, we proudly stand behind our products and are committed to providing exceptional customer service. If you experience an issue with any purchase, our team will work diligently to make it right in accordance with our Satisfaction Guarantee and Refund Policy.

CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to info@13supplies.com. Legal Entity:

13 Supplies LLC.